Frequently Asked Questions ❓

We use 100% skin-safe, pure and auspicious fabrics including soft cotton, rich silk, velvet, and organza. All threads, laces, and embellishments are carefully chosen to ensure they are soft, non-abrasive, and completely gentle on Bal Gopal.

We offer sizes from No. 0 (Mini, ~3.5cm) to No. 5 (Extra Large, ~18cm). For personal shrines and travel, No. 0 or No. 1 is ideal. For home temples, No. 2 or No. 3 is the most popular choice. For main altar rooms, No. 4 or No. 5 creates a grand presence. Use our Size Guide for a complete reference.

Our dresses and poshaks are custom-tailored for standard Laddu Gopal sizes from Size 0 to Size 6. Please refer to our size guide on each product page or measure Thakurji's height to choose the ideal fit.

Gently wipe with a soft, slightly damp cloth. Avoid harsh chemical cleaners, alcohol-based products, or abrasive materials. You can bathe (abhishek) with clean water or mild milk. Pat dry gently after any abhishek. Store in a clean, cool place away from direct sunlight.

Our premium Laddu Gopal poshaks use high-grade colorfast fabrics and genuine zari threads. With gentle care (dry cleaning or gentle hand wash with mild soap in cold water), the vibrant colors and rich luster remain radiant for years.

We accept Online Payment (UPI, Credit/Debit Card, Net Banking, Wallets via Razorpay) and Cash on Delivery (COD). COD is available on orders up to ₹5,000.

Standard delivery takes 5–7 business days across India. For metros, delivery is typically faster at 3–5 business days. You can check your pincode availability and estimated delivery time on the product page.

Yes! We offer free shipping on orders above ₹999. For orders below ₹999, a standard shipping charge of ₹80 applies. COD orders have an additional handling fee of ₹50.

Yes. We accept returns within 7 days of delivery for damaged or defective items. Please contact us via WhatsApp or email with a photo of the issue. We will arrange a pickup and either replace the item or issue a full refund.

Absolutely! Our Laddu Gopal Dress — especially the Divine Blessings Gift Set — makes a beautiful, meaningful, and lasting devotional gift for Janmashtami, housewarmings, birthdays, and other auspicious occasions. We offer premium gift packaging.